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How xe66b Handles Your Personal Information

This Privacy Policy explains exactly what data xe66b collects when you create an account, deposit via bKash, Nagad or Rocket, and use our platform — and how we keep that data secure.

Account data handled with carebKash, Nagad, Rocket payment details protectedYour rights to access and correct your dataContact us to request data changesApplies where local law permits
xe66b How xe66b Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct or delete the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or via our help desk — responses go to the contact details on your registered profile. We aim to acknowledge privacy requests promptly and resolve them within the timeframe required by applicable rules in supported regions.

Live Chat Open the chat icon inside your logged-in account to raise a data request. We respond during our available support hours.
Email Support Send your data access or deletion request to our support email address shown in the account help section. Include your registered phone number.
Help Desk Submit a help desk ticket from your account dashboard. Mark it as a privacy request so our team routes it to the right person.
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption across all account pages, payment flows and login screens so data in transit stays protected. Your bKash, Nagad or Rocket transaction details are passed directly to the relevant payment processor over an encrypted connection — we keep only the reference needed to match the deposit to your account. Account access is protected by OTP verification on login, which means a code is sent to your registered mobile number each time a new device or session is detected. We keep your data only for as long as it is needed for account operations or as required by applicable rules in the regions we serve.

SSL Encryption Every page of your account, including payment screens for bKash, Nagad and Rocket deposits, runs over an SSL-encrypted connection to protect data in transit.
OTP Login Verification A one-time code is sent to your registered mobile number whenever we detect a new device or browser session, preventing unauthorised account access.
Cookie Management We use session cookies to keep you logged in across the lobby and wallet pages. You can clear cookies via your browser settings, though this will end your active session.
Data Retention and Deletion We hold your data only as long as your account is active or as applicable rules require. Submit a deletion request through support and we will process it within the allowed timeframe.

Your Privacy Questions, Clearly Answered

These are the questions we hear most often about how your data is handled on xe66b. If your question is not covered here, reach out through live chat or the help desk from your account.

We collect your name, email address and phone number at registration, plus device and session data when you log in. Payment wallet identifiers from bKash, Nagad or Rocket are recorded only to match transactions to your account.

No. We never store your mobile wallet PIN or password. Payment data passed to bKash, Nagad or Rocket goes directly to those processors over an encrypted connection; we only keep the transaction reference on our side.

Yes. Submit a data access request through live chat or the help desk from your logged-in account. We will respond with details of what we hold, subject to applicable rules in your eligible region.

Log in, open the help desk and submit a deletion request. Mark it clearly as a privacy request. We will process it within the timeframe required by applicable rules and confirm by email or chat once complete.

We share data only with payment processors like bKash, Nagad and Rocket, and only to complete your transactions. We do not sell personal data or share it with advertisers or unrelated third parties.

We keep your data while your account is active and for as long as applicable legal requirements in supported regions demand. Once a deletion request is verified and processed, we remove data that we are not legally required to retain.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.